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Got questions? We've got answers. Delve into our Frequently Asked Questions (FAQs) section to find comprehensive information about our items, services, and more.
Add to Cart or Buy Now
Simply choose the ‘Buy Now’ option on the item page. This will take you directly to Checkout.
If you're trying to find a specific item on iLement, our vibrant community of skilled creatives is here to help. Experts from around the world come together on our forums to share knowledge, experiences, and provide support to both fellow members and their clients.
The project-making space on our forums is the ideal place to ask for guidance. Whether you're looking for:
Our community is ready to assist you! Feel free to post your queries, and you're sure to get valuable responses.
Item Support is a service offered by many authors on iLement. It ensures that when you purchase an item, the author will be available to assist you with any potential issues or questions you may encounter while using the product. This support can help resolve technical difficulties, provide guidance on functionality, and enhance your overall experience with the item.
If you have questions about an item before purchasing, need assistance with a product you've bought, or simply want to express your appreciation for an author’s work, reaching out to them is easy. Here are the ways to contact an author on iLement:
Support Tab: If the author offers support, you can find a dedicated support tab on the item’s page. Use this to ask technical or usage-related questions after your purchase.
Comments Tab: On the item's page, there’s a comments section where you can publicly ask questions or share feedback. Authors frequently monitor this space and respond to inquiries.
Author's Profile: You can visit the author's profile page, where contact details or links to their preferred communication channels are often available for more direct interaction.
These options make it easy to engage with the authors and get the help or feedback you need.
To find your purchase code on iLement Market, follow these simple steps:
Your purchase code will be included in this file.
To verify the compatibility of an item, including browser, feature, and software version compatibility, follow these steps:
This table provides detailed information on compatibility, helping you ensure the item will work with your setup before purchasing.
If your item isn't functioning properly, the issue may stem from an incorrect setup, configuration, or missing software components, such as the "missing style.css stylesheet" error.
Here’s how to troubleshoot:
Check Item Comments: Search through the item’s comments section. It’s possible that another user experienced the same issue, and the solution could already be there.
Read the Installation Guide or Help Documentation: These resources often provide step-by-step instructions to resolve common problems.
Contact the Author: If you’re unable to find the answer in the comments or documentation, you can reach out to the author directly for assistance.
This process should help resolve the issue and get your item working properly.
To rate and provide feedback on an item you’ve purchased, follow these steps:
This helps the community and authors improve their work!
Discover what our valued clients are saying about their experiences with us.